W220 Privacy Policy — Malaysian User Data Protection
This document explains how the w220 platform collects, uses, stores and protects the personal information of Malaysian users. Your privacy is our priority.
Updated: 2026. This policy applies to all users who register for or use w220.bio services.
1. Information We Collect
When you register and use the w220 platform, we collect several categories of information to ensure our services function properly and securely:
Account and Identity Information
This includes your full name, phone number, email address, date of birth and registered username. This information is required to create a valid account and fulfil verification requirements.
Payment and Transaction Information
We maintain transaction records in Malaysian Ringgit (RM), including deposit amounts, withdrawals and financial activity history on the platform. Full bank card details are not stored on our servers — transactions are processed through secure local payment gateways such as FPX and TNG eWallet.
Device and Browser Information
We collect technical details such as device type, operating system, IP address, browser type, and access times. This data is used to detect suspicious activities and ensure account security.
Platform Usage Data
Including pages visited, games played, session duration, and platform actions. This information helps us improve user experience and tailor relevant content.
2. What Is Your Information Used For?
All information collected by w220 is used for specific purposes and does not go beyond the scope outlined below:
- Account management: Securely create, verify and manage your account
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely
- Platform security: Detecting fraud, misuse and unauthorised account access
- Service communications: Send important notifications related to account, transactions, and policy updates
- Platform improvement: Analysing usage patterns to improve platform functionality and user experience
- Legal compliance: Meeting legal requirements and applicable regulations in Malaysia
W220 will not use your information for third-party advertising purposes or sell your personal data to any external party.
3. Use of Cookies and Tracking
The w220 platform uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better user experience.
Types of cookies used
- Session Cookies: Store temporary login information so you don’t have to sign in again on every page
- Preference cookies: Remembering your language settings and display preferences
- Security Cookies: Helping to identify and prevent unauthorised account access
- Analytics cookies: Collecting anonymised usage data for platform improvement purposes
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality, particularly for login and session security.
4. Data Storage, Security and Sharing with Third Parties
Storage and Security
All w220 user data is stored on servers protected by SSL encryption and strict access controls. We use industry-standard encryption technology to ensure data transmitted between your device and our servers cannot be intercepted by third parties.
Sensitive information like passwords is stored in hashed form and is unreadable by our staff. Access to user data is restricted to employees who need it for legitimate operational purposes.
Sharing with Third Parties
W220 does not sell or rent users’ personal information to third parties for marketing purposes. However, we may share necessary information with:
- Local payment service providers (such as FPX, TNG) that process your MYR transactions
- Government authorities or law enforcement when required under Malaysian law
- Technical service providers bound by confidentiality agreements and permitted to use data only for specified purposes
Any data sharing with third parties is conducted on a strictly need-to-know basis and is subject to rigorous data protection agreements.
5. User Rights and How to Contact Us
Right to Access and Correction
You have the right to request a copy of your personal data that we hold. If you find any inaccurate or outdated information, you can request corrections through your account settings or by contacting our support team.
Right to Deletion
You may request the deletion of your account and personal data. Requests will be processed within a reasonable timeframe once we have confirmed there are no outstanding legal or financial obligations. Financial transaction records may need to be retained for a certain period to meet legal requirements.
Privacy Policy Changes
W220 reserves the right to update this privacy policy from time to time. Significant changes will be communicated to users via email or platform notices. Continued use of the platform after such changes indicates your acceptance of the updated policy.
Contact Us
For any questions about data privacy or to exercise your rights, please contact us at [email protected] or refer to the relevant section FAQ for further guidance.
- Access to stored personal data
- Correction of inaccurate information
- Account and data deletion upon request
- Notifications when the privacy policy is updated
- Cookie controls via your browser
Questions About Your Privacy?
Check the FAQ section for quick answers, or register a new account to start using the w220 platform safely today.